Terms of service

Welcome to The Punjab Collective. By accessing our website and purchasing from us, you agree to the following Terms of Service. Please read them carefully before using our website.

General

The Punjab Collective reserves the right to update, change or replace any part of these Terms of Service at any time without prior notice.

By using this website, you confirm that you are at least the age of majority in your state or territory or have permission from a parent or guardian.

Products & Pricing

All products are subject to availability.

We reserve the right to:

Limit quantities purchased per order
Refuse or cancel orders at our discretion
Change product pricing at any time without notice
Discontinue products without notice

While we aim to display product colours and images accurately, actual colours may vary slightly depending on device screens and lighting.

Order Processing

Once an order is placed, you will receive a confirmation email. This does not guarantee acceptance of the order.

Orders may be cancelled if:

Payment cannot be processed
Fraudulent activity is suspected
Stock is unavailable
Incorrect shipping details are provided

The Punjab Collective is not responsible for delays caused by postal services, customs or circumstances outside of our control.

Shipping

Shipping times provided are estimates only and may vary depending on location and carrier delays.

Customers are responsible for ensuring shipping information is entered correctly at checkout. The Punjab Collective is not responsible for orders shipped to incorrect addresses provided by the customer.

Any customs duties or import taxes for international orders are the responsibility of the customer.

Returns & Exchanges

Please refer to our Returns Policy for information regarding exchanges, faulty items and refund eligibility.

Intellectual Property

All content on this website including logos, designs, graphics, images, product concepts and branding are the property of The Punjab Collective and may not be copied, reproduced or used without written permission.

Liability

To the maximum extent permitted by law, The Punjab Collective will not be liable for any indirect, incidental or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes rights available under Australian Consumer Law.